Cookies Policy

Introduction

1.1 ULGO Global (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of our customers (“you” or “your”). This Data Protection Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable data protection laws.

Collection of Personal Data

2.1 We may collect personal data from you when you interact with our website or make a purchase. The types of personal data we collect may include:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment information (credit card details, PayPal account information)
  • Order history and preferences
  • Communication preferences

2.2 We may also collect personal data through the use of cookies or similar technologies. Please refer to our separate Cookie Policy for more information.

Use of Personal Data

3.1 We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support and responding to your inquiries
  • Personalizing your shopping experience
  • Analyzing and improving our website, products, and services
  • Sending promotional offers, newsletters, and marketing communications (with your consent, where required by law)
  • Complying with legal obligations and protecting our rights

Disclosure of Personal Data

4.1 We may disclose your personal data to third parties in the following circumstances:

Service providers: We may engage trusted third-party service providers to assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These service providers have access to your personal data only to the extent necessary to perform their functions and are obligated to protect your data.
Legal requirements: We may disclose your personal data if required by law, legal process, or governmental request.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred to the acquiring entity.

Data Security

5.1 We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential and for taking precautions to protect your personal data.

Data Retention

6.1 We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Data Protection Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal data when it is no longer needed.

Your Rights

7.1 You have the following rights regarding your personal data:

  • Right to access: You can request access to the personal data we hold about you.
  • Right to rectification: You can request to correct or update your personal data.
  • Right to erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to restrict processing: You can request to limit the processing of your personal data under certain circumstances.
  • Right to data portability: You can request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to object: You can object to the processing of your personal data in certain situations, including direct marketing.

7.2 To exercise your rights or for any inquiries or complaints regarding the processing of your personal data, please contact us using the contact details.

Termination

This agreement is effective unless and until either being terminate by the customer or by https://www.ulgo.global. Customer may terminate this agreement at any time. However, https://www.ulgo.global may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.

Shipping and Delivery Policy

Items in stock: 1-3 working days for Standard Delivery items. Items that are out of stock: Please email or call us for assistance.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard or online payment methods.

Payments cards (credit cards or debit cards) are subject to validation checks and authorization by card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your Order.